Maintenance

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Maintenance Plans
Maintenance

Why Specialisation is Essential for Business Growth

Strata management specialists earn more than generalists. Learn how to niche down and become a high-demand expert in your field. Explore 5 key specialization categories to supercharge your business.

By

Michael Teys

on

March 31, 2026

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Budgets
Maintenance

We Need A Strata Scrap Heap

Strata law reform has become an interstate sport to rival any national sporting league. Each state and territory compete, holding enquiries, roundtables, and issuing endless white papers and press releases. They proudly claim their ideas to be the latest and greatest. The rules of the game require them to largely ignore independent research, and critical evaluation of the lessons of each other’s previous attempts.

By

Michael Teys

on

March 31, 2026

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Maintenance Plans
Maintenance

The United States of Strata Australia - Part 7

The United States of Strata Australia - Part 7

By

Michael Teys

on

March 31, 2026

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Maintenance Plans
Maintenance

Still Living in the 80s? Why Strata Management Needs an IT Upgrade More Than AI

Think your strata management is modern? Think again. The good news? Simple, existing technology could revolutionise owner satisfaction and set your firm apart—no AI required. Discover the five customer-focused essentials you're probably missing.

By

Michael Teys

on

March 31, 2026

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Levies
Maintenance

Levy Collect: Streamlined Debt Recovery for Strata Managers

We recommend Levy Collect for strata managers facing significant arrears. This user-friendly platform simplifies the debt collection process, offering real-time case updates and reducing email traffic. Backed by experienced professionals and soon to integrate with Urbanise, Levy Collect provides a comprehensive solution for efficient levy recovery nationwide.

By

Michael Teys

on

March 31, 2026

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Levies
Maintenance

Levy Arrears Reminders That Make an Impact

Strata managers under fire for aggressive debt collection tactics. We review ineffective template reminders and provide tips for improvement. Plus, take our poll on the effectiveness of repayment plans.

By

Michael Teys

on

March 31, 2026

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Budgets
Maintenance

From Commodity to Rocket Science: Restructuring Your Strata Management Business for Maximum Profitability

From Commodity to Rocket Science: Restructuring Your Strata Management Business for Maximum Profitability

By

Michael Teys

on

March 31, 2026

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Termination
Maintenance

Enhancing Strata Management with Ticketing

This article discusses the importance of efficient strata management and highlights the benefits of utilising a ticketing system. It compares traditional manual methods (like Excel spreadsheets) to modern software solutions such as HappyFox.

By

Michael Teys

on

March 31, 2026

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Budgets
Maintenance

AI Tips for Strata Professionals: Testing AI Against Professional Strata Budget Expertise

AI Tips for Strata Professionals: Testing AI Against Professional Strata Budget Expertise

By

Michael Teys

on

March 31, 2026

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Levies
Maintenance

A Gentle Nudge is Better Than an Angry Letter When Collecting Levy Arrears

Striking the Balance Between Compassion and Collection. Debt collection for strata managers is a tightrope walk. Balancing financial responsibility with resident hardship is key. Discover effective strategies like SMS reminders (avoiding late fees) and explore collection tools like Mailchimp.

By

Michael Teys

on

March 31, 2026

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Building Defects
Maintenance

5 Worldwide Strata Trends That Present Opportunities

This article discusses emerging trends impacting the strata management industry globally. It identifies key challenges such as building disrepair, aging infrastructure, and regulatory complexities.

By

Michael Teys

on

March 31, 2026

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Cladding Rectification
Maintenance

Australian Cladding: Unacceptable Solutions Series Introduction

Unacceptable Solutions is a 7-part mini-series that explains the cladding crisis to owners and professionals and points the way forward to safer buildings and restoring property values written and presented by Michael Teys.

By

Michael Teys

on

March 31, 2026

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Cladding Rectification
Maintenance

Project Remediate to the rescue!

The New South Wales government has released details about how it will help strata owners remove combustible cladding from the worst affected high-rise buildings in the state. The initiative has been badged, Project Remediate.

By

Michael Teys

on

March 31, 2026

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Cladding Rectification
Maintenance

Unacceptable Solutions Episode 6: Conflicting Policies, New Laws and the Ethics of Cladding

Watch or listen as we evaluate the conflicting policies, new laws and the ethics of cladding, and also name the three standout government regulatory responses that hold great hope for the future.

By

Michael Teys

on

March 31, 2026

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Cladding Rectification
Maintenance

Unacceptable Solutions Ep 2: It Was Always Anything But Acceptable

This episode dissects the Building Code of Australia (BCA) pathway to compliance for combustible cladding and how the Australian Building Codes Board (ABCB) has reacted to Aluminium Composite Panels (ACP).

By

Michael Teys

on

March 31, 2026

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Building Defects
Maintenance

Information Sheets to Help Navigate Defects in Strata

Apartment owners with building defects can waste a lot of time and money not knowing what to do when they find out they have significant building defects. Usually, this period of confusion sets in just after the owners receive a building defects inspection report.

By

Michael Teys

on

March 31, 2026

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Cladding Rectification
Maintenance

Unacceptable Solutions Episode 7: The Pathway To Rectification

This final episode draws parallels to similar situations like New Zealand’s leaky building syndrome of the 1990s to discuss how Australia can best move forward on the pathway to rectification.

By

Michael Teys

on

March 31, 2026

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Cladding Rectification
Maintenance

Unacceptable Solutions Ep 3: Are Things That Burn A Little Bit Ok?

Watch or listen as we challenge the assertion that cladding with anything under 30% Polyethylene (PE) content is okay so you can determine for yourself - Are things that burn a little bit ok?

By

Michael Teys

on

March 31, 2026

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Building Defects
Maintenance

A new way to recover damages for strata building defects

The Design and Building Practitioners Act 2020 (NSW) has created a new way for owners corporations in New South Wales to seek compensation for building defects. This includes defect cases relating to water ingress, faulty fire safety systems and combustible cladding.

By

Michael Teys

on

March 31, 2026

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Building Defects
Maintenance

Academic study reveals defects across an alarming number of building systems

A joint Deakin / Griffith University study, ‘An Examination of Building Defects in Residential Multi Owned Properties’, was coincidentally launched within days of the Opal Tower building evacuation on Christmas eve, 2018. It provided an academic foundation to the intense public and regulatory debate that ensued about the strata building defect crisis.

By

Michael Teys

on

March 31, 2026

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Building Defects
Maintenance

2020 Year End Builder Liquidations

In business and politics, the end of year holiday season when everyone is distracted by family and fun is notoriously a good time to bring out your dead. And that’s exactly what two high profile apartment construction companies did in the dying day and weeks of 2020.

By

Michael Teys

on

March 31, 2026

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Building Defects
Maintenance

NSW Parliamentary Report of Building Defects and Cladding

Final NSW parliamentary report on building defects reveals striking example of continued regulatory failure and high rectification costs for owners

By

Michael Teys

on

March 31, 2026

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Cladding Rectification
Maintenance

Unacceptable Solutions Ep 5: The Strata Stitch Up

If there is one group of property owners who have fared badly in the cladding crisis, second only to the fire victims and their families, it is the owners of strata titled apartments. Learn as we explain how their situation is unique and differs from corporate property owners in three ways.

By

Michael Teys

on

March 31, 2026

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