‘Tone’ is the polite word committees reach for when they mean something uglier.

Three strata experts, three different diagnoses, one stage. Here's what a lawyer, a researcher and a manager each see.

A fair exit clause does not cheapen strata management. It defines it.

Free help for owners. Abuse in return. The research says the hostility is structural - and fixable.

$400,000 in legal fees. A leaking shower. Mismatched tiles. The most pathetic strata case ever litigated.