168 dead after 46 complaints mishandled. Five lessons from Wang Fuk Court for Australian strata owners and managers.
‘Tone’ is the polite word committees reach for when they mean something uglier.
Three strata experts, three different diagnoses, one stage. Here's what a lawyer, a researcher and a manager each see.
A fair exit clause does not cheapen strata management. It defines it.
Free help for owners. Abuse in return. The research says the hostility is structural - and fixable.
$400,000 in legal fees. A leaking shower. Mismatched tiles. The most pathetic strata case ever litigated.