September business development tutorials details released
Attention Strata Professionals: Enhance your business acumen with our comprehensive September business development tutorials. Designed to equip you with the tools and strategies necessary to secure new clients, negotiate optimal fees, and elevate your overall business performance, these tutorials offer invaluable insights for professionals at all levels. Topics covered include refining proposals, mastering end-of-term consultations, and implementing effective fee structures. Don't miss this opportunity to invest in your professional growth. Register online today.
September business development tutorials details released
In the first edition of The Strata Professional we identified 5 recurring opportunities for strata mangers to have fee discussions with their clients.
Our September business development tutorials will dive deep into these recurring opportunities as they occur before, during, and after your client appointments.
Week one: Before appointment - new strata business opportunities
- Defining your point of difference and ideal client
- Talking points for new business calls
- Discovering if this is a client for you
- Identifying client pain points
- Submitting a professional proposal
Tutorial outcome - By the end of week one participants will have the tools and knowledge to put submit a winning proposal for work that suits them
Week two: During appointment – new strata business opportunities
- Reviewing your agreement to summarise what’s in and out of base fees
- Making additional fees simple and palatable to clients
- Methods for recording time and work out of scope
- Scripts for talking to clients upfront about additional fee work
- Pro forma annual reports supporting additional fees and yearly increases
Tutorial outcome – Five new templates to use to increase additional fee income without losing trust
Week three: After appointment – new strata business opportunities
- Speaking to clients in the lead up to end of term appointments
- Reviewing scope and fees for renewed terms to charge for value
- End of term report to client
- New form of agreements that are fair and understood
- The upside of professionalism if you are not reappointed
Tutorial outcome – a complete package to renew and upsell clients having demonstrated value during the appointment
